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Metropolitan Bank

Contact Us

We know your time is valuable. Your banking decisions are important. And your relationship with us is our priority.

Call or visit us at one of our conveniently located Metropolitan Bank offices around the bay area.


We want to ensure that communicating with us is simple. In accordance with The Americans with Disabilities Act (ADA) and applicable state and local laws, we are always working to improve the accessibility of our products and services for customer, and their companions. If you have any questions or comments, please contact our ADA comment line at 1-800-928-8088 or sent an email to


Monday to Thursday: 9am to 4:30pm
Friday: 9am to 5:00pm
Saturday: 10am to 2:00pm**

(Except for the Oakland Chinatown Office, which are open from 9am to 3:00pm, and the Oakland Head Office, which is closed each Saturday)


Report Lost or Stolen Credit Cards or Debit Cards

Report lost or stolen Credit Cards or Debit Cards:

Please call: Credit Cards: (800) 883.0131
Please call: Debit Cards:  (800) 500.1044



Oakland - Head Office
250 East 18th Street
Oakland, CA 94606
Tel.: 510.834.1933
Fax.: 510.834.1909
Get Directions

Oakland - Chinatown Office
381 8th Street
Oakland, CA 94607
Tel.: 510.834.7534
Fax.: 510.834.7539
Get Directions

San Francisco - Chinatown
1351 Powell Street
San Francisco, CA 94133
Tel.: 415.986.6999
Fax.: 415.986.7005
Get Directions

San Jose - Lion Plaza
1816 Tully Road, Suite 192
San Jose, CA 95122
Tel.: 408.274.3707
Fax.: 408.274.3804
Get Directions

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